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Quality Guarantee wants you to be completely satisfied with your purchase. To ensure we meet this standard This Promo Works, LLC used only merchandise from partners that we trust. If you are not completely satisfied with your promotional product purchase we will replace, credit, or refund your order* Just call 1-866-965-9729 within 30 days of your purchase's arrival and a customer service representative will be happy to help you resolve the issue.

If you have any comments, praises, criticisms, or suggestions on how we can better serve you, please contact us at 1-866-965-9729 or email

*Refunds may require merchandise return

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